Critiquing Mobile Apps
Reviewed Mobile App
I will be reviewing the mobile application known as KakaoTalk. KakaoTalk is a Korean-based social media messaging application. KakaoTalk is normally known as just “Kakao”, this application is built mainly for mobile devices, primarily the utilization changes on this app. depending on what devices that person is using. The program’s user interface changes based on whether the device is Android or IOS. Kakao does have a version that can be installed on Windows operating systems; however, this program is less structured than the mobile versions. Weirdly enough, each different operating system whether it be on Windows, Android, or IOS, application functions differently, and the location of different options are located in different locations, or the functionality of the options are different. I would show a more in-depth viewing of the contact list; however, due to privacy concerns for others, perhaps would not be the best idea, this also goes with the chatroom conversations.
This photo represents some of the key features that are available, at the bottom left you can see a person, this is the user's contact list, the middle icon next to it would be the chatrooms and direct messages and the magnifying glass is the feature to search for users by their username or QR codes.
As continuous usage of this application, more features become more known, which goes with most applications. The great thing about KakaoTalk that it has a feature where you are able to create chat rooms with friends, family members, and others, where the chat room is only accessible through the use of a passcode, that can be changed by the chatroom owner. These chatrooms and direct messages that are within the application, allow you to exchange photos, voice notes, scheduled alarms, calendars, videos, even different file attachments! Generally, this seems like just a regular messaging application, however, this app. has its own Appstore built in where users can download emoji sticker packs, download additional games, and other social media applications that connect with KakaoTalk.
The main reason I use this application is that I play a mobile game that requires structured conversations with well over 200 people at a time, with event planning. This allows us all to be within the chats and having the owners/admins of the chat create events throughout the week for planning. With the ability and ease of access with photo sharing and event planning, this application certainly meets any needs of anyone who needs or wants to use these types of applications for anything.
This shows the event creation window, where users are able to create their events that create reminders for other users within that chatroom if they want that to a part of the event.
Suggests
Designing the application so that the fluidity between different operating systems is identical. This would help decrease the issues with searching for the different features throughout the application.
Creating a better design for event managing, on Android devices events, can be created down to the exact minute, whereas on IOS, the events are created for the hour and in 5-minute sections, so the events would need to be renamed to show the exact minute within the title of the event.
A better chatroom management system for organizational purposes. With having so many conversations and chatrooms among users, eventually, your list becomes very cluttered, and only maintaining the most recently used conversations is moved to the top of your list. I would suggest that making the rooms alphabetized would work in a better way, and then be able to favorite any chat that is used most often, which would push the chatroom to the top of your list as a priority. Thus, allowing easier access to chatrooms that you are actively a part of.
Reasonings
As more people work with their mobile devices, it is important to understand how user-friendly applications are through their user interface and accessibility functions. Having the ability to explore the application and creating a review on it helps educate others into finding applications that would suit their personal needs, this saves other users the time to see if this application is really what they are looking for rather than having to download it and try it only to find out this is not something they are looking for. Reviewing applications also help others determine if the application is user-friendly or not, whether if all age groups would be able to use the application at ease.
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